Microsoft 365 Backup

So, you are probably thinking to yourself “why would I need an additional service to backup my Microsoft 365 Mailbox? Surely it is in the cloud, so it must be safe, right?“

Well, let’s look at a few reasons why you really ought to consider this type of backup:

• Microsoft does not back up and recover Microsoft 365 emails – Many Microsoft 365 subscribers mistakenly believe that their data is fully backed up by Microsoft as part of their subscription. However, this is not the case. Microsoft does not backup Microsoft 365.
• Microsoft doesn’t provide native options to back up Microsoft 365 mailboxes – It provides some very basic archiving, retention and recovery options, but cannot guarantee full and speedy restoration of data loss.
• Microsoft cannot help with unexpected data loss or damage – Having a solid backup solution in place ensures that even if mailbox items disappear from the network or are rendered useless, the customer has access to a backed-up copy, eliminating problems or repercussions that could arise from the missing data.
• Problems with accessing and searching email data – Without a single backup location for a company’s mailboxes, this data cannot be protected and stored centrally for easy access, searching and recovery.

Relying on Microsoft’s native backup capabilities in Office 365 is a risky strategy – IDC Analyst

Once mail items are deleted or changed in Office 365, they stay that way. For example:

• A system admin who is rushed or is distracted by an emergency might unintentionally delete an Office 365 mailbox user.
• A user might accidentally or purposely delete an email.
• A virus infection or ransomware attack could impact and damage an organisation’s mailboxes.

While O365 is fast becoming the center of business productivity, a backup and recovery strategy is an afterthought. Relying on Microsoft’s native backup capabilities and infrastructure-level uptime features is a risky strategy because regardless of where the data is, it is the company’s responsibility,” said Archana Venkatraman, research manager, IDC European Datacenter. “Without an enterprise-grade backup strategy for O365, enterprises are exposing themselves to risks such as ransomware, accidental loss of data, lack of data control, compliance exposures, and threats to business continuity.

Hopefully you can now see that you need something to backup your Microsoft 365 mailbox, but what does our solution offer you?

• Backups stored in Microsoft’s secure cloud storage service, Azure.
• Each mailbox is backed up to a maximum of 6 times a day to include mail items and attachments.
• OneDrive and SharePoint is backed up to 4 times a day.
• Retention of deleted emails for up to 7 years, deleted OneDrive and SharePoint files for up to 1 year.
• Pay on a monthly basis.
• Fast and simple mailbox recovery down to individual emails.
• No need for you to learn more software – we can take care of the setup and restores for you, just contact us when you need us.
• AES 256-bit encryption is used to help secure files that remain encrypted in transit and at rest.
• More than 30 data centers to choose from, located across four continents.
• ISO 27001, ISO 9001, and other certifications depending on your chosen data centre. The UK data centre complies with ISO 27001, ISO 9001, PCI DSS, SOC 1 TYPE II and SOC 2 TYPE II.
• The backup does not currently support backup or restore of Public folders.
• Due to Microsoft API limitations, the service cannot backup user mailboxes converted to Shared Mailboxes without a service charge, nor can it currently backup Tasks.
• Fair use policy includes up to 1TB of Microsoft 365 data per unique user.